Covered
- Structural defects in metal frames for 5 years
- Manufacturing defects reported within warranty period
- Hardware and fittings under normal use
Not covered
- Normal wear and tear, scratches, or dents
- Damage from misuse, improper assembly, or modifications
- Commercial use beyond residential guidelines
How to claim
Email support@bnfasia.com with photos, order number, and description of the issue. Our team will guide you through repair or replacement.
